Data security, infrastructure and people processes
We take our work seriously, and the Stellaripe staff is proud to exceed the industry standards when it comes to protecting our clients' sensitive financial data.
We are GDPR-compliant and our offices adhere to international best practices
for information security management.
Secure data sharing
When you work with us, you can be assured your sensitive data doesn't leave the home turf. It stays with you, while our staff accesses it remotely.
Our India staff uses secure remote desktop software solutions such as GoToMyPC, Citrix, or VPN to log in and access your files on the system, and to complete the work. Contact us if you need any support setting up hosted desktops.
Our efficient outsourcing process
We are a process-oriented firm ensuring we always work according to what’s important to you and your business.
Preliminary discussion
We kickstart our working relationship by discussing your business requirements, reason for outsourcing, and what you hope to achieve with our support.
SLAs Setup
Once the first round of discussions are over, the next step for the Stellaripe team is to understand your document operating procedures. That helps us in setting the right SLAs.
Contract agreement
If you are happy with the SLAs set by us, we then officiate things by signing an agreement that includes the deadlines of the project, data protection clauses, team members involved, etc.
Service commencement
After the formalities are over and paperwork has been signed and sorted, we take over your pre-decided functions and begin work.
Weekly meetings
We also take this time out to hear your grievances and improve our processes accordingly. It also gives us an opportunity to check you are satisfied with our work and to make any adjustments accordingly.
How we work in five steps
We log in to your system using a remote desktop software
We access your files on your system, without having to transfer them to our servers
We complete the task and alert you that is ready for review
Once you feedback, we implement the changes and share the final version of the task
Once you give a thumbs up, we provide a final report of the task completed
How we work in five steps
We log in to your system using a remote desktop software
We access your files on your system, without having to transfer them to our servers
We complete the task and alert you that is is ready for review
Once you feedback, we implement the changes and share the final version of the task
Once you give a thumbs up, we provide a final report of the task completed
Data security
We realise data security is of utmost importance to accountancy practices considering the tremendous impact it has on their business and future growth prospects. At Stellaripe, we are acutely aware of this aspect and do everything possible to ensure data protection.
Information security
- IP address restrictions
- Firewall defenses
- Anti-virus/Spam/Spyware manager
- Limited email access unless absolutely necessary
- Breach notification system
- Password Vault used for default password storage with applied IP address restrictions
- Whitelisting approach on visiting websites
- 256-bit bank-level encryption for data transfer and management
- Mandatory data security training sessions for staff
- Destruction register maintained
Physical security
- Biometric scanners and access card-based security
- Continuously monitored office premises and web-access
- Desktops connected to the local server
- Daily internal data back-up
- Disabled USB ports
- Limited printer access
- Save or store data feature disabled on desktop
Infrastructure
At Stellaripe, we have deployed state-of-the-art infrastructure to protect your data and future-proof your accountancy practice against the flow of new cyber risks.
- GDPR-compliant internal data processes and storage
- Video conferencing facility
- Dell servers and computers
- UK, US, AUS and NZ phone and fax numbers
- Dual screens for increased efficiency
- Strict procedures for data security and quality management systems
- Authorised staff must pass biometric systems
People processes
Safe and secure outsourcing can’t be successful if the employees themselves don’t take responsibility of the job. Our approachable staff won’t disappoint you.
- Qualified, experienced, and trained Xero-certified accountants
- Professional, reliable and dedicated support personnel
- UK, US, AUS and NZ accountancy practice experience
- Experienced in leading desktop and cloud accounting software solutions
- Confidentiality agreement with all staff members
- Full time, competent staff to address issues related to IT security
Stellaripe and the EU General Data Protection Regulation (GDPR)
Stellaripe is committed to helping our clients understand the rights and obligations under the General Data Protection Regulation (GDPR), which took effect on 25 May 2018.
To keep providing our exemplary services within compliance, we have laid down processes necessary to fulfill the requirements imposed by the GDPR.
To learn more about our GDPR compliance, please click here.
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